UCaaS, UCaaS and more UCaaS.

James Anderson, Senior News Editor

April 5, 2019

12 Slides

UCaaS enjoyed a big month.

Cloud-based communications providers were all over the news in March, announcing partnerships and products designed to take customer experience to the next level.

Call center was a big subset of UCaaS announcements. TPx put out a new offering, and Vonage rolled out a new capability for its platform. Other companies launched new collaboration tools and analytics features to enhance existing offerings. Quite a few of these announcements occurred at the Enterprise Connect conference.

We recently compiled a list of 20 top UCaaS providers offering products and services via channel partners.

We did see other technologies pop up. A cable company released a long-expected software-defined wide area networking (SD-WAN) service, Tech Data added an automation product to its portfolio and Windstream expanded its Ethernet service.

Go through the 12 images below to see the hottest new products and services in the channel.

Missed last month’s roundup? Check out the February edition.

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About the Author(s)

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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