DattoCon 2022: Kaseya CEO Talks Up Opportunities, MSPs Give Mixed Reaction

One MSP was expecting less business talk and more excitement.

Edward Gately, Senior News Editor

September 12, 2022

7 Slides

DATTOCON 2022 — A big message during Monday’s start of DattoCon 2022 was helping MSPs make the most of the massive market opportunity with SMBs by reducing their pain points.

Kaseya is going to make Datto more affordable and help MSPs and address challenges like “vendor fatigue.” That’s according to Fred Voccola, Kaseya’s CEO. He addressed MSPs during the start of this week’s DattoCon 2022 in Washington, D.C. More than 2,700 attendees are at the conference.


Kaseya’s Fred Voccola

Kaseya closed its $6.2 billion acquisition of Datto earlier this summer.

Voccola said Datto‘s Autotask is the best professional services platform (PSA), and its remote monitoring and management (RMM) “rocks.”

He also said MSPs will see an average 15% reduction in the cost of Datto solutions.

“Is Kaseya going to force a change in commercial terms?” Voccola said. “Absolutely not, we’re not changing any terms of existing licensing deals. We will continue the existing business models and offer enhanced savings for longer-term commitments.”

MSPs are suffering from vendor fatigue in that the average MSP is working with 17 vendors, he said. That’s “too much overhead and a pain in the butt.”

Kaseya and Datto coming together can potentially reduce that from 17 to one, “greatly reducing complexity in managing vendors,” Voccola said.

“We address this with workflow integrations,” he said. “Because we own the platform and control the road map, we’re able to deliver hundreds of deep integrations, adding about 25 per month, on top of lightweight integrations we have.”

See our slideshow above for more from DattoCon 2022.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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