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AppSmart Offers COVID-19 Support for Businesses

AppSmart COVID-19 support for businesses is available to both existing and new channel partner firms.

Lynn Haber

April 16, 2020

2 Min Read
WFH_medical mask in foreground

AppSmart, an e-commerce platform vendor, this week announced COVID-19 support for businesses. The resources support channel partner business operations as partners navigate through the lengthy pandemic.

The COVID-19 support for businesses includes both existing and new channel partner firms.  Resources include: free access to telemedicine services for one year; individual HR consulting sessions with AppDirect’s senior vice president and chief people officer; individual business consulting sessions with AppDirect’s vice president of cloud services; and discounted remote workforce productivity bundles.


AppSmart’s Renee Bergeron

“I’m proud of what we’ve assembled as a leadership team in terms of resources that we’re making available to you as business owners,” Renee Bergeron, senior vice president and general manager at AppSmart said. Her comments appeared in a recently produced series of guides addressing COVID-19. “AppSmart wants to support the channel community because you’re an extension of our organization. We’re invested in your success. We’re invested in you navigating these treacherous times successfully.”

AppSmart has series of videos available. “The Channel Business Owner’s Guide to COVID-19.” is a series of videos covering five topics. Bergeron speaks to partners in the “Resources AppSmart Is Offering to Technology Advisors” recording. The other four videos are: Research and Risks; COVID-19 Symptoms & Treatments; How the U.S. Government Is Assisting During COVID-19; and, COVID-19 & the Impact on Employees.

Other COVID-19 support for businesses resources AppSmart is making available:

  • For technology advisers without a benefit program, AppSmart will provide telemedicine services through December 2020. The offer extends to one seat per active technology adviser.

  • Human Resources Consulting is being offered. Many channel partner firms lack deep HR expertise available, so AppSmart is making its HR resources available to business owners. The services will cover a number of topics including communications, benefits, time off and remote management, among others. Business owners will be able to ask questions.

  • Business Continuity Consulting by AppSmart offers up its deep engineering capability and expertise. It’s for partner firms who don’t have business continuity plans in place for a pandemic. Business continuity covers planning, recovery, management, ongoing operations, risk, resilience and procedures. Business continuity consulting services address system backup, recovery, remote access, productivity, security and more. AppSmart solution engineers will provide technology advice free of charge.

  • A COVID-19 web page on the AppSmart Marketplace. Developed as a central point of reference for businesses owners, it provides access to information and best practices that are publicly available. Partners can log in with their AppSmart credentials.

“We’re invested in our channel community. We’re invested in everybody navigating successfully through these difficult times,” said Bergeron.

AppSmart partners can contact the company for more information.

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About the Author(s)

Lynn Haber

Content Director Lynn Haber follows channel news from partners, vendors, distributors and industry watchers. If I miss some coverage, don’t hesitate to email me and pass it along. Always up for chatting with partners. Say hi if you see me at a conference!

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