They call it an AI-readiness program for customers.

Claudia Adrien

August 9, 2023

2 Min Read
Kyndryl and Microsoft team on Artificial intelligence, generative AI

Kyndryl, and Microsoft are partnering to enable the adoption of AI solutions for businesses on the Microsoft cloud. The two companies will design, develop and drive new AI innovations across their enterprises.

Stephen Leonard, global alliances and partnerships leader at Kyndryl, said the company is creating a “trusted environment” for businesses to drive efficiencies, grow and deliver greater business outcomes. Central to the partnership is Kyndryl’s growing patent portfolio in data and AI, and its access to Microsoft 365 Copilot, Azure OpenAI Service and Microsoft Fabric.


Kyndryl’s Stephen Leonard

“With over three decades of experience in delivering data services, advanced security capabilities and managing complex IT environments, we are well-positioned to work alongside Microsoft to help organizations confidently apply generative AI at scale and positively impact their businesses while being mindful of known risks,” Leonard said.

As greater volumes of data and analysis require more computing power, Kyndryl Bridge will enable customers to manage their complex technology through services such as AIOps and FinOps, and will use AI to help customers achieve their business goals in a cost-effective, insightful and security rich manner.

Generative AI Readiness from Kyndryl and Microsoft

Key to the Kyndryl and Microsoft collaboration, the former is launching an AI-readiness program within Kyndryl Consult that it has dedicated to ethically explore the adoption of generative AI solutions. Kyndryl experts will help new and existing customers build a data foundation and navigate the complexity of using new generative AI technologies.

The company will help customers evaluate the benefits of generative AI through key service areas, including tapping into Kendyl Vital, Microsoft and Kyndryl Joint Innovation Centers to create custom use cases and identify unique ways to utilize generative AI in their enterprises. Using its expertise in managing complex IT environments, Kyndryl will pilot new technologies and develop industry specific models. This improves enterprise automation and workplace productivity.

Kyndryl will work with customers to provide end-to-end services and leverage its data and AI architectural expertise. The organization will deploy bespoke frameworks for customers to derive value.

In addition, Kyndryl and Microsoft are committing to educate thousands of Kyndryl employees on new Microsoft AI technologies. The two companies will take advantage of their joint innovation centers for teaching purposes, as well as Kyndryl’s growing patent portfolio in data and AI, and its access to Microsoft 365 Copilot, Azure OpenAI Service and Microsoft Fabric.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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