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AI and IoT are not standalone products, but components of larger solutions designed to drive business outcomes.

Edward Gately

August 19, 2021

10 Slides

The latest CompTIA top 10 emerging technologies list focuses on top business applications related to artificial intelligence (AI) and IoT.

CompTIA’s Emerging Technology Community (ETC) shifted the focus of the annual list to feature AI and IoT use cases. In the past, the list ranked individual technologies.

The ETC utilized CompTIA data from a recent online survey fielded to professionals. Four hundred U.S.-based  businesses participated in the survey. They identified the most common use cases for AI and IoT.

The ETC then narrowed that list to five use cases for each technology based on member input and experience.

Identifying Opportunities for MSPs

Buzz Theory's Khali Henderson

Buzz Theory’s Khali Henderson

Khali Henderson is ETC Council vice chair and senior partner at BuzzTheory.

“Unlike some technologies that MSPs sell like workstations or servers, AI and IoT are not standalone products in and of themselves, but components of larger solutions designed to drive business outcomes,” she said. “That’s one reason why we’re drilling down on use cases with our top 10 list. We want to help MSPs identify where there are business opportunities.”

Traditional agents are selling services from MSPs, distributors and vendors, Henderson said.

“I actually spoke to one this week who is just about to sell his first IoT deal,” she said. “But there are agents who’ve been selling IoT solutions for a while.”

Brightfin’s Greg Plum

Greg Plum is ETC Council chair and channel chief at Brightfin.

“We made a conscious effort this year to move to a more prescriptive model — allowing our audience to understand not only the types of technologies that were emerging, but how they are being leveraged and monetized right now,” he said.

Scroll through our gallery above for the latest CompTIA top 10 emerging technologies list and opportunities for the channel.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Edward Gately or connect with him on LinkedIn.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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