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October 31, 2017
PRESS RELEASE — Richmond, VA – Simplicity VoIP, a Richmond-based VoIP and Hosted PBX provider, has selected netsapiens as the latest addition to its unified communications (UC) portfolio of business phone solutions. After completing a year-long process of market research, exploring client needs and vetting potential providers, Simplicity VoIP made the substantial investment to bring the netsapiens solution to business customers of all sizes.
netsapiens is a Class 5 carrier-grade platform of UC technology for service providers and large enterprises. Simplicity VoIP will offer netsapiens’ VoIP SNAPsolution software platform and world class expertise to its clients with enhanced functionality such as enterprise level call center features, SIP trunking, mobile apps and call recording. netsapiens will complement Simplicity VoIP’s existing communication offerings which include phones, equipment, SimplicityFax and managed services.
As a Richmond-based firm, Simplicity VoIP went local, positioning its main switch in QTS’s Richmond, VA data center with a second presence in their Dallas, TX location. This configuration provides clients a true geo-redundant VoIP solution.
“We are excited to bring netsapiens to market. As a cutting-edge solution, this is a win-win for our customers who want advanced functionality to drive efficiencies yet desire a reasonable price point to drive profitability,” said Ben Humphreys, Simplicity VoIP CEO.
“We are excited to welcome Simplicity VoIP as one of the newest members of the netsapiens community. As a trusted service provider in the Richmond, VA area and beyond, we look forward to working with them to give their customers more features and reliability. netsapiens has worked hand in hand with Simplicity VoIP to provide a more flexible UC platform that is easy to administer from an end-user perspective as well as from back end technical support,” stated Ken Adams, Vice President Marketing and Partnerships at netsapiens
Simplicity VoIP has begun the introduction of netsapiens to prospective clients and anticipates a December 1, 2017 launch. A free telecom audit, valued at $1,250, is being offered to the first 25 businesses who inquire and this will be combined with 10% off of the first month’s VoIP billing if an agreement is signed within 60 days of a completed audit. To secure your audit, please call 804-412-7283, select 3.
Simplicity VoIP (www.simplicityvoip.net) was founded in 2012 as a response to a gap in the hosted VoIP and cloud communications market. The need for a product that offers advanced functionality, yet takes away the inherent challenges and complexity for customers when it comes to deploying it.
Started by Ben Humphreys, founder and CEO of master agency Comtel Communications, Simplicity created its offering to do what is not done by the major carriers—namely, provide a five-star, customer-centric design-to-provisioning process. Starting with an exploratory call, the client experience continues with tailored design and extensive project management, ending with a personalized installation with on-site support and user training.
Simplicity VoIP’s goal is to make it as simple as possible for small- to medium-sized businesses and enterprises alike to embrace the power of the cloud by focusing on substance and service – and as a result, its retention rate stands at 98%.
netsapiens provides advanced VoIP and Unified Communications software to the industry’s leading service providers, allowing them to grow their business and become more profitable with next-generation technologies. The netsapiens SNAPsolution platform is a reliable solution for service providers looking to deliver a wide range of carrier grade VoIP features and functionality to their end-users. This includes Hosted PBX, SIP trunking, contact centers, device provisioning, multi-tenant user portals and more. For more information, visit www.netsapiens.com or follow us on Twitter at @netsapiens.
Read more about:Agents
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