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March 22, 2010
BT Conferencing and Infinite Conferencing, a subsidiary of Onstream Media, are expanding their alliance by providing their jointly developed conferencing platform to Infinite’s reservationless client base.
Infinite and BT Conferencing’s solution will give Infinite’s clients access to new features such as Web-based call management tools. Infinite’s clients will benefit from BT’s proven audio-conferencing technology and what BT calls one of the most robust network configurations and advanced technology platforms in the industry.
Over the next few months, Infinite plans to roll out additional features and services that will further enhance the offering.
“Our partnership with Infinite helps us extend our business in an efficient and cost-effective manner,” said Jack Blaeser, Americas general manager, BT Conferencing. “Infinite’s customers will benefit from BT’s robust platform, constant innovation, and industry-leading adoption programs, which help customers, realize a quicker return on investment. Infinite’s focus on customer service makes them a great match for BT Conferencing — we share the same core value of placing the customer as the top priority.”
“Developing a joint platform with BT provides Infinite a superior position in the market. This allows us to deliver the products and services that our clients desire, at a fair and competitive cost and with an exceptional customer experience,” said Ari Kestin, president of Infinite Conferencing. “BT’s state-of-the-art technology and operational excellence enables Infinite to do what it does best and that is to provide high touch”, ‘white glove’ service to our clients.”
Read more about:Agents
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