https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Tech Services Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • MSP 501 Information Center
    • 2021 MSP 501 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • DE&I 101
    • Top Gun 51
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Tech Services Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • MSP 501 Information Center
    • 2021 MSP 501 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • DE&I 101
    • Top Gun 51
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Telephony/UC/Collaboration


Shutterstock

Global sales

Intelisys Vet Named LogMeIn’s Vice President for Global Channel Sales

  • Written by Edward Gately
  • April 21, 2020
LogMeIn's new global channel leader has more than 30 years of channel and master agent experience.

…an amazing team out there that I’m just getting to know that really follows a lot of the the ideas and structures that I’m a believer in. So there’s always going to be tweaking, everyone’s always going to want to put their own little flavor and taste on it. But the foundation is extremely strong.

CP: Are you going to be building or expanding any partner programs?

RR: I would imagine so, yes. I would hope I can be a pretty substantial contributor just based on ideas and growth and building different programs. As I learn more I can share more, but I think the short answer is yes.

CP: Have you spoken to any partners yet? If so, what are they telling you?

RR: I’ve spoken to many partners and the feedback has been tremendous. They’re very excited. I would say over the last four or five days, especially when I updated my LinkedIn page, I’ve had well over 1,500, texts, emails and LinkedIn comments, and everyone has been positive. I seriously have not had one person say anything negative about the program or about the product set or the people. They’re just looking forward to us really just expanding and taking everything we have now and getting more of it. So it’s truly been amazing.

To me, one of the biggest things we need to do is just take the product set and shout it from the rooftop. My initial view of the company is that it’s extremely successful and the culture is amazing. It’s also an extremely modest company, and thus there’s a lot of great things going on that just need to be shared more.

CP: What are the biggest issues facing LogMeIn’s partners and what will be your role in addressing those?

RR: I haven’t dove in that deep yet. A lot of the partners that are reaching out are just relationships that I’ve had over my career that also do business with LogMeIn. I really don’t know what the issues are yet. It’ll take me a little bit of time to be able to dive in, and I’m sure there’s going to be things they want done differently or better. What I’ve learned in the channel is there are so many different personalities out there and you have to be kind of a chameleon in trying to adapt to all of them, so time will tell.

CP: What’s at the top of your to-do list?

RR: At the top of my list is to really learn and understand the company goals, priorities and objectives. I’ve met a lot of the leadership team already and I know I’ll be able to learn a lot from them. I’ve met a lot of the sales team already and the channel team. And once we get through this unique place the world is in, I just want to really get out there and get in front of the partners worldwide and the teams worldwide, and again, listen. Listening is important before you make changes.

CP: Does starting this new role in the middle of the COVID-19 pandemic create additional challenges and roadblocks from not being to travel and working from home?

RR: I like to use the term it’s different and different isn’t always good or bad, it’s what you make of it. We have this really cool software and it’s fun. I’ve never done so many video calls in my life ever. I don’t want to say it’s the new normal, but it’s going to be used much more often and you know companies are going to be able to utilize this for like what I just did. It was a pretty extensive interviewing process and it was all done virtually. I’m meeting the team virtually.

I have a little phrase I use, to learn the color of their kitchen. In this case I’m actually seeing many living rooms and bedrooms, and kitchens and basements, and attics. And it’s kind of cool. It’s not the same as flying around, but it’s definitely an efficient way to get the ball rolling. I think it’s great for me right now because I get to do this…

  • Page 1
  • Page 2
  • Page 3
Tags: Agents Business Models Cloud EMEA People on the Move Telephony/UC/Collaboration

Most Recent


  • how SD-WAN helps security
    How SD-WAN Helps Secure the Expanding Network Perimeter
    SD-WAN plays an integral part in enterprise network security approaches.
  • Controversy
    Microsoft Changing Partner Incentives Even as Channel Controversy Roars
    The terms take effect in October. “We are sharing updates now to help our partners plan ahead,” per Kevin McCarthy.
  • Google Cloud Starts New ‘Strategic’ Unit, Names Umesh Vemuri to Run It
    The changes coincide with yet another Google Cloud executive exit. Find out who’s leaving.
  • hire
    Kinka Joins Bridgepointe to Spur Charlesbank-Backed Organic Growth
    Scott Kinka made a name for himself in the channel working at Evolve IP.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Welcome Mat
    Ex-Telarus Exec Scott Forbush Leaves Upstack for PPT Solutions After 5 Months
  • Woman with questions
    Should We Just Call Master Agents Distributors?
  • Benefit, Plus Sign
    TBI, Avant Add New Cloud, Security Suppliers to Lineups
  • CIO
    ScanSource Hires New CIO to Lead Global IT Strategy

Upcoming Events

View all

Channel Partners Europe

June 14, 2022 - June 15, 2022

MSP Summit

September 13, 2022 - September 16, 2022

Galleries

View all

Partners Speak to Microsoft’s Rodney Clark Departure and New Requirements Controversy

May 18, 2022

The CF List: 2022’s 20 Top SD-WAN Providers You Should Know

May 18, 2022

Marketing All-Stars Share Their Focus for 2022 and Beyond

May 18, 2022

Industry Perspectives

View all

How SD-WAN Helps Secure the Expanding Network Perimeter

May 19, 2022

A Sneak Peek at the 2022 BrightCloud Threat Report

May 17, 2022

Build Customers for Life with CX and Lifecycle Selling

May 16, 2022

Webinars

View all

Simplifying SaaS Security for MSPs

April 27, 2022

How to Supercharge The Network to Support Your IT Superhero Moves

May 3, 2022

The 2022 MSP Challenge: Scale Service Delivery Despite the Talent Gap

April 21, 2022

White Papers

View all

The New Bottom Line: How MSPs Can Meet the Healthcare Crisis While Evolving Their Businesses

April 19, 2022

How to build a Security Operations Center (on a budget)

April 4, 2022

The AT&T Cybersecurity Incident Response Toolkit

April 4, 2022

Channel Futures TV

View all

AT&T, Microsoft, Cisco, ThreatLocker on Unlocking Partner Potential

Agents Share ‘Secrets,’ Industry Opportunity

May 11, 2022

Vonage Addresses Potential Partner Opportunity via Acquisition by Ericsson

May 5, 2022

Lumen Technologies ‘Built for Growth and Scale’

May 4, 2022

Twitter

ChannelFutures

How #SD-WAN plays an integral role in enterprise network #security approaches. #securitythreats #cloud… twitter.com/i/web/status/1…

May 19, 2022
ChannelFutures

.@threatx_inc rolls out first partner program. #APIprotection dlvr.it/SQd3Pd https://t.co/X6cvbgpijr

May 18, 2022
ChannelFutures

Our MSPs weigh in on @Microsoft's Rodney Clark’s sudden exit, and the shakeups and challenges the new NCE program h… twitter.com/i/web/status/1…

May 18, 2022
ChannelFutures

[email protected] now reaches 177 countries — 80 more regions for the channel to target. And #AWS has a new #publicsector… twitter.com/i/web/status/1…

May 18, 2022
ChannelFutures

Our CMO roundtable series concludes with members’ predictions on what their primary focus will be in the months ahe… twitter.com/i/web/status/1…

May 18, 2022
ChannelFutures

“@IngramMicroInc's role is to be the enabler of an ecosystem,” @SahooSanj said at the company's cloud summit.… twitter.com/i/web/status/1…

May 18, 2022
ChannelFutures

Take a sneak peak at BrightCloud's 2022 Threat Report. #Channel Partners #CyberThreats @Webroot… twitter.com/i/web/status/1…

May 18, 2022
ChannelFutures

#GoogleCloudSummit unveils new solutions for #zerotrust, supply chain security. @googlecloud dlvr.it/SQZ2By https://t.co/37buEDQ030

May 18, 2022

MSSP Insider

Business advice for MSSPs and news from the broader security channel.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X