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 Channel Futures

Sales & Marketing


road sign directing to outsource or in-house

3 Benefits to Outsourcing, if Done Correctly

  • Written by Elliot Markowitz
  • May 6, 2015
Outsourcing should never just be about cost savings or doing something cheaper. Instead, it should be part of a greater organizational structural plan.

Many people when they hear the word “outsourcing” they immediately think of jobs elimination, deep cost-cutting and subpar customer service. But the facts are that if done right, outsourcing certain functions should create more opportunities and help grow a company.

While organizations outsource certain roles for different reasons, the one common denominator is usually cost savings. Many times this means the elimination of certain functions within an organization, thereby putting employees affiliated with those areas at risk. As unfortunate as that may be, if done correctly and with the right partner, the outsourcing of certain administrative areas—such as accounting, client services and IT—can be a key growth element to an organization and create more opportunity.

Outsourcing should never just be about cost savings or doing something cheaper. That is called managing on the decline. Instead, it should be part of a greater organizational structural plan. There are three main benefits every organization should realize when making the decision to outsource anything:

  1. Create more capacity: Outsourcing certain job functions should create more capacity as the company grows. It should allow the organization to scale more easily without being burdened with reinventing processes and procedures and requiring employees to constantly take on more. This can be incredibly beneficial in high-growth companies or those on an acquisition spree. Keeping up with the administrative support needs of a fast-growing company can be daunting and outsourcing some of the functions should result in more scalability and better internal support.
  2. Allow for the focus on core capabilities: During growth cycles, a lot of time is wasting on trying to keep up with the basics of running the business. As a result, many companies lose sight of their core competencies. Outsourcing should free talented employees and managers—from the C-level to rank and file— to focus on what their business does best. It should allow them to focus back on core competencies and grow the company, instead of being bogged down with internal processes.
  3. Generate savings to reinvest in the company: The main reason organizations outsource any area is to save money. In theory, outsourcing is supposed to create efficiencies. However, what is the organization doing with that savings? Smart companies use outsourcing as part of a grander plan to reinvest in areas for growth and create job opportunities.  

Outsourcing is a dirty word to many because they have been victims of company downsizing. However, it doesn’t have to be, if done for the right reasons. It needs to be part of the overall strategy to create more capacity, focus on core competencies and generate savings that are, in turn, reinvested in growth and jobs.

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6 comments

  1. Avatar Anonymous May 12, 2015 @ 6:10 pm
    Reply

    That’s not true. I’m outside
    That’s not true. I’m outside of Spain and hiring outsourcing companies only hires proffessionals at very low salaries if you compare against another countries like united states and which is more important staying working at company more hours that even a day has. United states have begun to cancel outsourcing. It’s a cancer for companies and I know about some intermediate bosses who get personal benefits for performing outsourcing services. You hire a company for ooutsource some service and you deal with the boss of that company get partial benefits from hiring them which is translated to steal employees salaries.

  2. Avatar Seta International May 29, 2015 @ 8:09 am
    Reply

    Outsourcing can also increase
    Outsourcing can also increase productivity of the company according to the follow-the-sun model. Virtually, 24 hours/day are ultilized for work.

  3. Avatar ianbowen December 8, 2015 @ 6:57 am
    Reply

    Definitely outsourcing
    Definitely outsourcing creates a sound that indicate towards jobs elimination, deep cost-cutting and subpar customer service etc. But in reality we can get some crucial facts about outsourcing from here in this blog; it helps to create opportunity for companies and organizations. Now day’s outsourcing is the best way for organizations to create more capability and capacity and generate saving for the company. Now we completely understand the facts of outsourcing.
    http://www.certifiedcoaches.com/blog/do-you-have-what-it-takes-to-build-a-business/

  4. Avatar Zaid Al Mashari December 29, 2015 @ 12:47 pm
    Reply

    Brilliantly written.
    Brilliantly written. Specialization is the main thing what a company enjoys after outsourcing its process to the right agency.

  5. Avatar garnercrawford May 27, 2016 @ 3:55 am
    Reply

    Other than 3 benefits stated
    Other than 3 benefits stated in the article there still more benefits that you can get when you outsource such as when you outsource you can streamline your business ops, the business can experience efficiency and fast productivity, outsourcing can make your business flexible to change, increased control of your business and save capital expenditures.

    Axiem Corp Business Process Outsourcing Services
    http://www.axiemoffshoreoutsourcingsolutions.com/bpo-services/

  6. Avatar Anonymous November 22, 2016 @ 8:16 am
    Reply

    Hiring in any outsourcing
    Hiring in any outsourcing companies ( 20four7va.com ) online is worthwhile, as long as you hire a perfect candidate that suits your business.

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