IT service provider marketing and web site services firm Ulistic has integrated its web site form lead generation with Autotask and ConnectWise professional service automation platforms. The integrations mean leads generate tickets in the PSA systems, creating a smooth workflow that can be tracked. Here are the details.

Jessica Davis

March 3, 2015

1 Min Read
Ulistic CEO Stuart Crawford
Ulistic CEO Stuart Crawford

IT marketing and business development firm Ulistic has announced that it is among the companies now integrating with professional services automation providers Autotask and Connectwise.

The integrations are designed to provide a seamless flow of leads from managed service provider websites that rely on Ulistic’s services directly into these PSA platforms. It's something that managed service providers have wanted for quite some time, Ulistic CEO Stuart Crawford told MSPmentor.

“Managed service providers have been after us for a long time to integrate with their PSA services,” he said.

Ulistic announced integration with Autotask's PSA first, and soon followed up with the ConnectWise integration, Crawford said. The ConnectWise integration took a little longer as Ulistic waited for access to the company's new RESTful APIs.

How it works

Leads filled out on any Ulistic website can now be automatically setup in Autotask or ConnectWise, Crawford said. Web form completion triggers ticket creation, ensuring that MSPs can maintain complete and accurate records of leads and can follow up immediately.

 

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About the Author(s)

Jessica Davis

Jessica Davis is the former Content Director for MSPmentor. She spent her career covering the intersection of business and technology.  She's also served as Editor in Chief at Channel Insider and held senior editorial roles at InfoWorld and Electronic News.

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