Ingram Micro Cloud Integrates with Datto’s Autotask PSA to Simplify Transactions for MSPs

The integration will optimize the process of purchasing services and propagating transactions to Datto’s Autotask PSA.

Allison Francis

December 2, 2021

2 Min Read
Cloud marketplace

Ingram Micro Cloud has integrated Datto’s Autotask PSA with its cloud marketplace. This aims to help simplify transactions for MSPs.


Ingram Micro’s Victor Baez

Datto’s Autotask PSA is an IT business management platform that delivers the necessary tools MSPs need to run their IT managed services business. It’s a cloud platform that centralizes business operations to drive MSP efficiency and insight.

The integration will allow MSPs using the Ingram Micro Cloud Marketplace to log into their integration console. From there, they can optimize the process of buying services and propagate transactions to Datto’s Autotask PSA.

“Autotask PSA delivers all the mission-critical tools necessary to run a managed services business, making this an invaluable addition to our cloud marketplace,” said Victor Baez, senior vice president at Ingram Micro Cloud. “This integration further delivers on our promise to customers for ‘more as a Service.'”

Benefits of the integration include:

  • The ability for MSPs to synchronize between Cloud Marketplace and Autotask PSA.

  • Map customers, import customers from Autotask PSA to Cloud Marketplace.

  • Reconcile customers’ subscriptions.

  • Navigate products.

“We’re excited to partner with Ingram Micro Cloud on this Autotask PSA integration,” said Joseph Rourke, director of product management at Datto. “By partnering with leading technology companies and providing easy-to-use integrations, Ingram Micro Cloud enables businesses of all sizes to refocus and reallocate their saved time and energy on achieving and surpassing business objectives.”

The Ingram Micro Cloud Marketplace is an automated e-commerce platform that allows resellers to provision services. It also enables them to buy preset bundles to increase their profit margin, and streamline their back-office operations with consolidated control. There is also the automated Go-to-Market Hub where resellers can customize their marketing and sales collateral. This allows them to cut down on time to market and increase revenue.


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About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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