White Papers

White papers from some of the biggest names in the industry educate our readers on how to improve their businesses with new services and go-to-market strategies.

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Managed Security Services in the Office 365 Era

In the Office 365 era, complementing the built-in security of Office 365 and other cloud services cannot only unlock additional recurring revenue streams, but also enable compliance, visibility, and better overall protection for your customers. Leverage this business check-list to discover new Office 365 revenue opportunities.

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Cybersecurity field manual

Achieving and maintaining data security is no easy thing. Every cyberthreat is like a new snare, a new trap, a new pitfall you have to navigate… and just a single misstep can compromise your entire business. This guide will help you understand the threats that you face on a daily basis.

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The Critical Role of EDR

Evasion tactics are improving, more end users are working outside of perimeter defenses, fileless attacks are increasing, and the list goes on. And while conventional security solutions are important and useful at preventing a variety of threats, these changes have shown us that the current level of protection is simply not good enough. You must […]

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PC Paramedics Case Study

Download this case study to hear how by deploying IT Glue across their organization, PC Paramedics was able to achieve a 50 percent reduction in time waste, rapid on boarding and increased profits. See how IT Glue can be an effective tool for your business.

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How to Transition from Break-Fix to Managed Services

The transition from the break-fix business model to managed services is a big one. While it comes with endless opportunities for growth and success, it must be tackled strategically. Businesses that undergo this transition will have to be prepared for shifts in sales, marketing, pricing, and operations, but most of all, their mindsets. This whitepaper […]

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Addressing Challenges to Profitably Scaling the SMB MSP Business Model

The topic of organic growth is currently the most common with MSP owners. This whitepaper aims to enable progress on the problem of driving sustained organic growth among small-and-medium-business-focused (SMB) MSPs. It will analyze the potential benefits and disadvantages to an SMB MSP of using a Master MSP in driving growth and potential stock value.

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Why Backup Is Broken

For most organizations backup, the process of regularly and consistently protecting production data, is fundamentally broken. As a result, these organizations have very little confidence in IT’s ability to recover data at all, let alone promptly. To try to fix broken backups, IT has thrown everything but the kitchen sink at the problem, only to […]

Businesses of any kind are not very tolerant of downtime as it disrupts their business and can end up costing them a lot of money So prospects will drill you on your stance on business continuity and disaster recovery and they will want to know how many facilities and where are available for DR How is disaster recovery handled Is it a managed service Is it automated Be prepared to offer all the DR options to your prospectsnbsp

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Disaster Recovery Planning for Today’s Real World Outages

Automating disaster recovery and disaster recovery testing saves time and budget, plus reduces risk when there is an actual emergency. With weather events, ransomware and other outages disrupting your business, you need a modern disaster recovery solution that works at time of disaster. Choosing the right disaster recovery solution can be the difference between keeping […]

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5 Tips to Reduce Time Waste In Your Business

Waste comes in many forms and is epidemic in business today. Reducing waste helps MSPs to both increase margins and grow their businesses at the same time. So how do you effectively reduce waste in your organization? How do you create a sustainable infrastructure that allows you to get ahead of the game and stay […]

Artificial intelligence (AI), machine learning

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Is Machine Learning Cybersecurity’s Silver Bullet?

With all the recent advances in the field of artificial intelligence (AI) and machine learning (ML), cybersecurity is all the more complicated and thus confusing – opening opportunities for players who like to inflate their abilities and ignore the limitations. Learn more about current state of AI and ML in this whitepaper, plus what you […]

Most businesses regularly deal with multiple application programming interfaces APIs within the course of their data lifecycle Unprotected API endpoints leave an opening for malicious attacks utilizing an authenticationauthorization token or key to manipulate personal information and data especially in enterprise mobility management and BYOD transmissions over unsecure connections API keys should be handled just like encryption and codesigning keys and administrators should always verify thirdpart

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The Security Experts’ Guide to Choosing the Right Endpoint Protection

The security of your organization, your data and your end users rides on your choice of an endpoint security solution. Make the wrong decision about security, and you’ll spend much more time than you ever expected in administering and managing the solution, cleaning up after infections and handling user complaints. That’s why we’ve put together […]

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What You Should Know About Small Business Cybersecurity

Cybersecurity is a vital part of business operations for businesses of any size, and small businesses are certainly no exception. As any small business knows, it’s different being a small business, and thus small business cybersecurity is often its own animal. This whitepaper helps you understand the motivation of small business cybersecurity threats, as well […]

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Cloud App Security – Explainer Video

Trend Micro Cloud App Security enables you to embrace the efficiency of cloud services while maintaining security. It protects incoming and internal Office 365 and Gmail email from advanced malware and other threats, and enforces compliance on other cloud file-sharing services, including Box, Dropbox, Google Drive, Microsoft SharePoint Online, and Microsoft OneDrive for Business. Cloud […]

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How To Build Out Automation In Cybersecurity

The prevailing advice is to automate everything you can in cybersecurity, but where do you start and where do you go from there? This MSSP Insider Special Report breaks down the benefits of automation and provides you with a general checklist for which cybersecurity tasks to automate first.

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MSP to MSSP

This on-demand webinar highlights how you can future-proof your business, all by transforming your MSP into an MSSP. Our experts James Ratcliff, Director at Ratcliff IT, and Alex Ford, Sales Director for IT Glue provide fantastic insight and valuable considerations from their personal journeys including why and how they decided to transform their MSP into an […]

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White Papers

White papers from some of the biggest names in the industry educate our readers on how to improve their businesses with new services and go-to-market strategies.

Sponsor Content

Managed Security Services in the Office 365 Era

Sponsor Content

Cybersecurity field manual

Sponsor Content

The Critical Role of EDR

Sponsor Content

PC Paramedics Case Study

Sponsor Content

How to Transition from Break-Fix to Managed Services

Sponsor Content

Addressing Challenges to Profitably Scaling the SMB MSP Business Model

Sponsor Content

Why Backup Is Broken

Sponsor Content

Disaster Recovery Planning for Today’s Real World Outages

Sponsor Content

5 Tips to Reduce Time Waste In Your Business

Sponsor Content

Is Machine Learning Cybersecurity’s Silver Bullet?

Sponsor Content

The Security Experts’ Guide to Choosing the Right Endpoint Protection

Sponsor Content

What You Should Know About Small Business Cybersecurity

Sponsor Content

Cloud App Security – Explainer Video

Sponsor Content

How To Build Out Automation In Cybersecurity

Sponsor Content

MSP to MSSP

Galleries

Latest M&A: Mindtree ‘Takeover,’ IBM Assuring Red Hat Employees

From the Industry

Teach Users to Fish (so They Don’t Get Phished)

Is Transitioning from an MSP to MSSP Worth the Risk?

Ingram Micro to Hold Its First IoT Summit in September

Webinars

And the Winners of the 2019 MSP 501 Are…

How to Prepare Your Customers for SQL Server 2008 and 2008 R2 End of Support

White Papers

Managed Security Services in the Office 365 Era

Cybersecurity field manual

The Critical Role of EDR

Events

Channel Partners Evolution

Channel Evolution Europe

Channel Partners Conference & Expo

Videos

PC Paramedics Case Study

Cloud App Security – Explainer Video

LogMeIn Central – Powerful Endpoint Management

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