Internap May Face Lawsuit After Canceling Hundreds of Agents

The colo and cloud provider reportedly has cut most of its agents as well as evergreen commissions for remaining partners.

Kelly Teal, Contributing Editor

July 22, 2011

1 Min Read
Internap May Face Lawsuit After Canceling Hundreds of Agents

Colo and cloud provider Internap reportedly is canceling between 300 and 400 subagent contracts, and compressing its 10 remaining master agents commissions to unfavorable levels.

According to several sources, Internap has terminated most agents and cut evergreens commissions to as low as 1 percent for partners still on the roster. Commission on renewals also is in jeopardy, although Internap appears to be changing individual terms somewhat, depending on the level of resistance its getting from partners.

Theyre not honoring the black-and-white agreements [from] the past theyre rewriting the past and thats the only issue I have,” said an anonymous source.

Internap has said it will comment to Channel Partners some time today.

The impetus for the sudden change looks to be a pending sale. Internap is said to be courting a serious buyer and apparently wants to increase short-term valuations, which it would achieve by ditching monthly recurring obligations to channel partners. And those contract cancellations soon may result in a lawsuit, which would put a wrench in Internap’s sale plans.

Its time we banded together as agents,” a source said. This is really deteriorating the whole channel. If this becomes the precedent, its all over its really bad news for the channel.”

Few details of the potential litigation were available on Friday; activity is in the works but the people involved werent ready to go on the record with their names.

Internap is at least the second big name in the past 18 months to sever ties with agents. In June 2010, Equinix Inc. discontinued the agent program it inherited when it bought Switch and Data Facilities Inc. earlier that year. The cuts affected 35 agents.

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About the Author(s)

Kelly Teal

Contributing Editor, Channel Futures

Kelly Teal has more than 20 years’ experience as a journalist, editor and analyst, with longtime expertise in the indirect channel. She worked on the Channel Partners magazine staff for 11 years. Kelly now is principal of Kreativ Energy LLC.

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