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November 4, 2013
Traditional RMM (remote monitoring and management) software platforms are evolving to manage public clouds like Amazon Web Services (AWS), Rackspace (RAX) and Microsoft (MSFT) Windows Azure. But new tools — like Cloudyn MSP — are also popping up onto the scene. The big question: Will MSPs mix and match old and new tool providers amid the cloud wave, or stick with what they’ve got?
Let’s start with the news. Cloudyn says its new offering allows MSPs to:
manage aggregated Amazon Web Services (AWS) capaciity across multiple customer deployments.
Visual cost, usage and potential savings opportunities across those customer instances.
Cloudyn, based on Tel Aviv, Israel, launched in 2011 to focus on cloud monitoring and optimization. On the one hand, dozens of cloud monitoring tools are available or launching now. But on the other hand, only a few tools providers are focusing their cloud monitoring efforts on MSPs.
Early Cloudyn MSP adopters include DSB Consulting based in Los Angeles. In a briefing with MSPmentor, Cloudyn CEO Sharon Wagner also mentioned some midsize and large IT integrators that are ideal targets for the platform.
Cloudyn claims the tool can be set up in minutes, allowing MSPs to match AWS accounts with relevant customers and define permission levels for users. But overall, the point is to keep MSPs in control of th AWS accounts — optimizing billing and performance for customers along the way.
Meanwhile, traditional RMM software providers are evolving to support cloud management. Two examples: Kaseya acquired Zyrion for cloud and virtualization management as well as 365 Command for Office 365 management. And N-able Technologies, owned by SolarWinds (SWI), described some forthcoming Office 365 cloud management tools during its partner summit in Oct. 2013.
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