Syntel (SYNT) today launched a new Managed Services Organization (MSO) for its mission critical offerings.

Dan Kobialka, Contributing writer

May 29, 2014

1 Min Read
Syntel CEO Nitin Rakesh
Syntel CEO Nitin Rakesh

Integrated technology provider Syntel (SYNT) today unveiled a new Managed Services Organization (MSO) for its mission critical offerings.

Syntel currently provides infrastructure management solutions (IMS) that are designed to eliminate gaps in IT support.

The company said these solutions include:

  • Application monitoring support

  • Application restoration services

  • Preventative maintenance services

  • Root cause analysis

  • Service desk and user support

Syntel noted MSO will “leverage industrialization, automation and cloud migration to drive greater efficiency through integrated delivery of application and infrastructure services.”

Nitin Rakesh, Syntel’s CEO, commented on MSO in a prepared statement:

“Organizations are driving new sources of value from existing technology investments and moving to ‘as-a-service’ models. MSO will deliver a new paradigm of innovation for mission critical services to Syntel clients.”

The company announced IT industry veteran Ram Singampalli will lead MSO.

Singampalli has over 20 years of experience with Syntel and has held several client-facing, delivery and corporate leadership roles with the company.

Syntel earned $219.5 million in revenue during the first quarter of 2014, and MSO could help the company boost its profits going forward.

MarketsandMarkets predicted in a December 2013 study the managed services market would grow over the next few years and could be worth $256 billion by 2018.

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About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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