Nobl9's partners pushed the company to accelerate creation of the partner program.

Edward Gately, Senior News Editor

September 22, 2021

3 Min Read
Partner program gears

Nobl9 has launched its first channel program. It’s for systems integrators and solution providers to take advantage of the growing service level objectives (SLO) market.

Former Google employees founded Nobl9 because they saw a growing opportunity around SLOs. SLOs are a unit of reliability that brings a more mathematical and reality-based approach to tracking cloud service reliability.

Nobl9’s first eight partners include Accenture, its first global systems integrator partner, and Isos Technology.

Michael Lauricella, Nobl9’s director of partnerships, leads the new channel program.


Nobl9’s Michael Lauricella

“Our partners want deeper SLO knowledge and understanding, as do are our mutual customers,” he said. “While all our partners have strong technical skills, they want to also quickly leverage our wealth of SLO content and training. This goes beyond product training. We are working with our partners to enable them to become best-in-class SLO coaches, equipping them with the tools and resources to deliver training to top-tier companies and then engage to help them create meaningful SLOs that will ensure happy customers and a team that is not being awoken in the middle of the night.”

Strong Group of Partners

Nobl9 has a strong group of partners, Lauricella said. Moreover, they pushed Nobl9 to accelerate the creation of this program.

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“They are primarily companies that were doing DevOps consulting, helping companies make great software,” he said. “And now they see the shift to the running of software. Our partners are looking for a simple and fair business model that is customer-centric. And we have designed the program with this in mind. We hear from our partners that they see Nobl9 as the platform for enabling teams to communicate and collaborate on the running of software. And our alerting tools [are] quickly escalating the process when needed.”

Thad West is CEO and co-founder at Isos Technology.

“We’re still very early in the SLO movement, but enterprises are starting to wake up to the massive advantages of the Googles and Netflixes, and web-scale dev teams that just release, release, release,” he said. “They are using SLOs, they understand what the reliability goals are and, ironically, it’s understanding what your reliability goals are that allows you to accept unreliability that’s precisely the upshot of the SLO movement, and why those companies can ship software so fast.”

SLO Movement Accelerating

The SLO movement is happening “a bit faster” than Nobl9 expected, Lauricella said.

“We always knew there would be a strong channel play given all the work there is to do for a partner around working with companies to embrace and implement SLOs,” he said. “In the end, this announcement is driven by the demand we are seeing from the partner community and we want to be certain that everyone knows that Nobl9 is ready and able to support a strong and revenue-producing partner network.”

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Edward Gately or connect with him on LinkedIn.

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About the Author(s)

Edward Gately

Senior News Editor, Channel Futures

As news editor, Edward Gately covers cybersecurity, new channel programs and program changes, M&A and other IT channel trends. Prior to Informa, he spent 26 years as a newspaper journalist in Texas, Louisiana and Arizona.

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