Dell Technologies Boosts Managed Security Services with New Offerings

The new managed security services include MDR Pro Plus and Product Success Accelerators (PSX).

Jeffrey Schwartz

March 15, 2023

4 Slides

Dell Technologies is expanding its security services portfolio with a new cyber recovery vault and managed detection and response (MDR) offering. The extended managed security services include new endpoint threat management services from CrowdStrike.

Collectively, Dell is aiming its latest managed security services at midsize customers who lack skilled cybersecurity professionals. Anurag Agrawal, founder and chief global analyst at Techaisle, said Dell needed to boost its security offerings.


Techaisle’s Anurag Agrawal

“Dell is finally making it known that they are a serious IT security contender, especially for the midmarket segment with a paucity of security skills,” Agrawal said.

Dell is reintroducing CrowdStrike’s Falcon SaaS threat protection offering to its SafeGuard and Response endpoint protection services. The addition of Falcon to Dell SafeGuard is the first deliverable following an alliance that the companies announced last week.

Safeguard and Response consist of various Dell threat management solutions. Dell director of endpoint security product management JR Balaji said the service includes tools to detect and remediate attacks. Under the arrangement, partners selling Dell’s managed security services can bundle CrowdStrike Falcon as a consolidated offering under one contract.


Dell’s JR Balaji

“With the addition of CrowdStrike, we’re offering more choice to our customers to equip themselves with expansive threat management capabilities,” Balaji explained during a briefing with media and analysts. “Organizations can now access an extended suite of defenses that accelerate threat investigation and respond to protect critical areas of enterprise risk that are now including endpoints, cloud workloads, identity and data.”

See our short slideshow above to learn more about the Dell-CrowdStrike partnership and the new services.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Jeffrey Schwartz or connect with him on LinkedIn.


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About the Author(s)

Jeffrey Schwartz

Jeffrey Schwartz has covered the IT industry for nearly three decades, most recently as editor-in-chief of Redmond magazine and executive editor of Redmond Channel Partner. Prior to that, he held various editing and writing roles at CommunicationsWeek, InternetWeek and VARBusiness (now CRN) magazines, among other publications.

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