Auvik Surges as MSPs Flock to its RMM for Network Infrastructure
Unlike most RMM tools – which are focused on computers, servers and other endpoint devices – Auvik’s SaaS product enables monitoring and management of network infrastructure: Switches, routers, firewalls, Wi-Fi and hypervisors.
Troubleshooting the reason behind a slow network is expensive and time consuming.
That’s the problem that inspired Auvik Networks’ remote monitoring and management (RMM) software.
Unlike most RMM tools – which are focused on computers, servers and other endpoint devices – Auvik’s SaaS product enables monitoring and management of network infrastructure: Switches, routers, firewalls, Wi-Fi and hypervisors.
Demand for the product is fueling dramatic growth at the Waterloo, Ontario, Canada-based startup, which is seeing an explosion of new partners, investment and staff.
“In general, networks tend to usually work,” said Alex Hoff, vice president of product management at Auvik. “But I’ve never had an MSP that hasn’t asked ‘why is my network slow?’”
Often, those tickets end up in the hands of the most expensive staffers for an onsite visit or otherwise time-consuming assignment.
“Is it the switch, it is the firewall, the internet connection or the app running in the cloud?” Hoff said.