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 Channel Futures

Best Practices


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Community, Ecosystem, Network

Partner with an Ecosystem, Not a Company

Ecosystems and location-based network insights are keys to channel partner success.
Connected2Fiber's Carrie Ferrero

Carrie Ferrero

Companies that adopt an ecosystem business model will grow 50% faster over the next two years than those who don’t, says IDC in its Worldwide IT Channels and Alliances 2019 Predictions. It’s a powerful metric. When you add to the mix platforms that boost automation and visibility while creating agility and resilience, those collaborative ecosystems become even more of a boon to everyone involved, including channel partners.

Channel Partners Insights logoFor the channel, the key is to tap into an ecosystem, one that brings together industry buyers (MSPs, agents, etc.) and sellers (network operators) and offers an established pipeline to make sure you’re effectively selling to a critical mass of qualified buyers. That’s an ecosystem, not a company.

Successful ecosystems are always growing and evolving, and they untangle real customer problems that companies wouldn’t be able to solve, or solve nearly as quickly, otherwise. They deliver business value, resilience and stickiness, offering a qualified community, plus the ability to target connections and collaborate across key platforms. The combination of successful partnerships and platforms enables meaningful bottom line growth for all through new solutions, increased efficiencies, faster go-to-market tools, the creation of verticals and the ability to reallocate resources to close more revenue. 

Location-Based Data and Analysis

A successful network procurement and deployment experience is heavily reliant on the digitization of the total addressable market to drive automation and intelligence around partner networks — to make the connection. This requires accurate, location-centric and easily accessible data to be housed in one central place and seamlessly interconnected into the entire network of buyers and sellers. Without it, the process essentially becomes a “good enough” scenario.

The Buyer: Network deployment planning for the buyer starts with having the proper tools to expand their reach and support their off-net requirements. Buyers should identify optimization opportunities to groom to new networks and drive cost out of legacy circuits, including access to coverage heat maps and reports identifying the most common networks based on usage. A search by provider, coverage and product, or a combination of these and other location-specific data based on available points-of-presence, is ideal.

We enter holy grail territory when we add access to pricing based on on-net, near-net, and off-net locations, particularly as it relates to the last mile — an old bastion of fiber building that has seen a resurgence as wireless and 5G networking have come into play. The ability to bulk load and intersect, in near real-time, pricing, products, suppliers and delivery times all in one place wasn’t obtainable just a few short years ago. A lot has changed since then — buyers now have access to that data, and they should use it. The ability to consume this data through GIU or API, allowing partners to eliminate the infamous swivel chair into multiple systems, streamlines their …

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Tags: Agents Best Practices Business Models Data Centers Fiber/Ethernet Mobility & Wireless SDN/SD-WAN

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