Continuum Updates Backup-DR Platform

New features include instant restore for virtual workloads, the choice of hardware or software RAID and desktop support.

Channel Partners

October 28, 2015

4 Min Read
Continuum Updates Backup-DR Platform

**Editor’s Note: Click here to see our image gallery from Continuum Navigate 2015.**

PRESS RELEASE — BOSTON – Oct. 28, 2015 – Continuum®, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has upgraded its fully managed backup and disaster recovery (BDR) platform, Continuity247™, available immediately to MSPs industry-wide. The new features, based on feedback from MSP partners after Continuity247’s initial launch, include instant restore for virtual workloads, the choice of hardware or software RAID and desktop support. MSPs continue to enjoy predictable pricing with flexible packages, and with the fully managed option with support from Continuum’s Network Operations Center (NOC), they can take advantage of SoftLayer infrastructure from IBM Cloud for cloud-based workloads.

“With Continuity247, Continuum offers a fully managed BDR platform that combines the reliability and security of IBM Cloud with a cost-effective solution that delivers better margins for MSPs,” said Michael George, CEO at Continuum. “Our predictable pricing and full range of packages are what today’s MSPs need to offer their clients a tailored BDR solution to manage their businesses. This new release is based on feedback from MSP partners after an exclusive launch to them earlier in the year. They were very clear in their additional needs, and we are delighted to deliver these new features to new and existing partners. Our partners should anticipate continuous improvements in all of our products, as we greatly value innovation and utilize it to maintain our market leadership position.”

The Continuity247 fully managed option is supported by the company’s industry-leading NOC where certified professionals proactively monitor, troubleshoot and remediate any problems to ensure backups continuously run 24x7x365. The simple monthly billing model with no annual contracts and range of packages, including Local, Solo, Complete and Flex, streamlines budgeting and better aligns with actual business needs, while the pooled storage supports immediate scalability to handle varying workloads.

“The updates to Continuity247 are designed to let MSP partners address a distinct and fast-growing opportunity,” said Carl Brooks, Analyst at The 451 Group. “End users are eager for better and faster options for true backup, disaster recovery and business continuity solutions in the cloud model. Continuum’s use of IBM Cloud as a backend ensures that security, reliability and compliance are built-in features of the platform.”

Cloud storage via two redundant IBM Cloud data centers in the U.S. ensure security, reliability and availability of MSP customer data. The data centers are ISO 27001 and ISO 27018 compliant and operated by certified security and IT professionals. This directly addresses data latency concerns and helps MSP customers, especially those from the financial services, government and healthcare industries, to comply with strict regulatory requirements. The price, security, sustainability and performance of large cloud providers, such as IBM, cannot be matched by smaller, inexpensive private cloud providers.

“We see Continuity247 as an accelerator to help get our customers’ data to the cloud faster, safer and in a more reliable way,” said Charles Love, Director of Services and Cloud Operations at Big Sur Technologies. “Once our customers’ data is in the cloud, we envision a day where we can cross reference that data with other cloud solutions out there and give a customer a far better experience than they ever imagined before.”

Continuum has announced a special promotion for its Vault BDR customers. The company will convert any existing Vault appliances to Continuity247 at no cost.

To view a video of Continuum MSP partners’ experience with Continuity247, visit:

For more information on Continuity247, visit:

About Continuum Managed IT Services
Continuum is the technology industry’s only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading network operations center (NOC) and Help Desk. The company employs over 1,000 professionals worldwide, supports 3,500 partners servicing 50,000 SMB customers and monitors over 700,000 endpoints. In 2012, Continuum established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit or follow us on LinkedIn and Twitter @FollowContinuum.

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