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Listen to the Customer … And Be Prepared to Respond

Dell empowers MSPs to stay on top of customer trends. One of the key transformative forces in IT consumption is the emergence of the digital generation and its particular demands for simple IT.

Cloud Strategies: Onsupport Builds New Business Line Around Dell Platform

MSPs can build or partner when it comes to offering cloud services. Onsupport has found that partnering with Dell CloudRunner provides a less expensive way to offer new services, while allowing the company to differentiate through customization and branding.

Data Protection: Two Strategies For Building A Better Solution

Data protection is a growing market segment for MSPs. Service providers have two ways into the business: Offer data protection as part of a larger bundle, or provide it as a stand-alone solution.

It’s Time to Transform the Market Again — Together

The technology market is in the midst of a transformation, as expectations for consuming applications and services make their way into the business environment. Service providers can work with Dell to offer a complete portfolio of IT-as-a-Service offerings in a click-together approach that help their SMB customers achieve greater mobility in a consumer-like experience.

MSPs’ Next Growth Opportunity: Disaster Recovery as a Service, or DRaaS

Many channel partners have yet to focus on the DRaaS business and risk falling behind the early movers. But the market has not reached full maturity, so it’s a good time to explore the potential of a cloud-based disaster recovery service.

3 Ways ITaaS Simplifies Your SMB Customers’ IT Needs

ITaaS offers the potential to revolutionize how SMBs consume IT. The cloud-based approach simplifies IT acquisition and management for smaller enterprises. MSPs who jump on this service can simplify IT for their clients.

Meeting Your Customers’ Data Protection Needs

Data protection could emerge as a critical service line for your MSP operation.

Help Your SMB Customers Get To The Cloud

The IT-as-a-Service (ITaaS) delivery model lets smaller companies adopt a range of solutions with little upfront cost. The off-premise, cloud-based approach also lowers ongoing operating expenses, since the technology is hosted offsite. Here’s what that means to MSPs.

Solving The MSP’s Solution Conundrum

MSPs face two objectives whenever they look for a new solution to provide customers: the offering must solve a particular problem and mesh with the service-provider business model.

Microsoft Windows Server 2012 Essentials: Easy SMB Growth

In mid-December, Dell launched the OEM version of Windows Server 2012 Essentials, which is the simplest way for small-business customers to unleash the power of

Savvy Partners Coach Customers on Winning BYOD Game Plans

Over the past year, the acceptance of Bring Your Own Device (BYOD) has moved rapidly from white-board strategy sessions to the playing field as organizations determine the best game plan for addre

Vendor-Partner Relationships: A Mutual Commitment

As technology continues to evolve the way people consume information and conduct business, technology service providers are being regarded more as the trusted advisers providing customers direction t

Electronic Medical Records — A Healthy Opportunity for VARs

With $1.8 billion market in the United States, the opportunity for electronic medical records (EMR) solution providers is enormous. As of September 2011, more than one-third of independent practices and

Engaging Channel Partners with Social Media Training

Having an open dialogue with channel partners is the best way to deliver products and services that best address real market needs to make them and their customers successful. Four years ag

A Closer Look: How A Dell Partner Mastered Managed Services

It’s great to hear the success stories of how our partners are leading the pack in the MSP industry. Dell is lucky to partner with so many well-respected and knowledgeable VARs who are growing their businesses year-

How Dell Partners Are Giving Back for the Holidays

In the holiday spirit, I think it is important that we all take the time to reflect on the year, be thankful for what we have and to remember those less fortunate than we are. I’ve had the pleasure o

Becoming A Believer in VAR Peer Groups

I had the opportunity to attend the Q4 HTG Peer Groups quarterly meeting in Orlando, Fla. earlier this month. It was a very eye opening experien

Memo to VARs: Instead of Selling, Help Your Customers Buy

As salespeople, we often push products and services that we feel are best in class or are the latest and greatest. In most cases this works very well, but sometimes we don’t completely r

To Tweet or Not to Tweet?: 5 Considerations Before You Start

Social media has revolutionized the marketing world as we knew it before the turn of the century—before marketers threw a bunch of stuff at customers to see what would stick—and most of it was a one-way conversation. Puttin

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