MSPs and UCaaS: An Obvious Business Pairing to Fuel Recurring Revenue

This webinar shows how UCaaS isn't just for telecom agents anymore.

Claudia Adrien

May 23, 2023

1 Hr View
Recurring Revenue

Date: May 23, 2023

Duration: 1 Hr

It’s no secret that channel partners are innovators when it comes to creating unique ways to increase revenue streams. That’s why many organizations that provide managed services are expanding or scoping out practices around UCaaS, or unified communications-as-a-service, to attract new customers or increase their value with existing clients. Voice, video, chat and instant messaging comprise the UC portfolio of technologies that are combined into a single, web-based platform.

Offered to customers as a service rather than being a one-time purchase, UCaaS can provide monthly recurring revenue for MSPs, technology advisors, agents or IT providers of all kinds.

Discover the secret other partners know about UCaaS: It can smooth out areas that may be inconsistent when it comes to revenue contributions. Additionally, the service presents predictable costs to customers.

This webinar explores the many reasons why UCaaS should be part of the solution mix MSPs, agents and technology advisors offer and how your organization can deliver a better level of service than rival providers.


Claudia Adrien, News Editor, Channel Futures, Informa Tech

Claudia Adrien is a news editor at Channel Futures (Informa) covering the communications and collaboration beat, writing about UCaaS, CCaaS and more. For the publication, she has covered everything from the effects of ChatGPT on the channel to reporting on the ongoing financial concerns surrounding Avaya’s second bankruptcy.


Valerie Berezuk, Sr. Director, Channel Marketing, Intermedia

Robert Devita, CEO and Founder, Mejeticks

CEO and Founder Robert is the Founder and CEO of Mejeticks. He has over 20 years of experience in the technology industry, holding leadership positions at AT&T, Telx (Digital Realty Trust), Cologix and 1547 Realty. Robert has served as the President of the DFW AFCOM Chapter as well as being Executive Director and Board Member of Open-IX.

Cynthia Ferrell, Owner/Vendor Agnostic Technology Consultant, TeamKC Telecom

Cynthia Ferrell has more than 20 years of experience helping midmarket and enterprise clients across many industries meet their IT and telecommunications needs. She leverages a breadth of expertise in internet connectivity, SD-WAN, Office 365, cybersecurity, UCaaS and CCaaS, to name a few.

Alex Raytor, Principal, Phoenix 2.0

Alex is a husband, father, volunteer and operator of Phoenix 2.0, a full-service IT & Cyber Security Consulting and Management firm. Besides helping clients with IT Transformation and Cyber Security, Alex is passionate about helping bridge the Digital Divide and how technology and the power of data can solve societal problems which heretofore felt unapproachable.

Offered Free by: Intermedia 

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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