By Tara Seals

Virtual Back Office Software (Booth 407) has added the Pre-Paid Central module for all users of the Virtual Business and Operations Support System (VBOSS), a Web-based solution for automated carrier billing, provisioning, reporting and customer service.

The feature allows local service providers to support a prepaid service based on traditional resale or the Unbundled Network Element Platform (UNE-P), in addition to the postpaid local, long-

distance, data, voice over IP and wireless services already available through the standard VBOSS suite.

VBOS concentrated its efforts with Pre-Paid Central on automating the acquisition, provisioning, servicing, billing and collections processes, says VBOS Founder and President Craig Hill. Once a prospect is entered, the combination of tight bonding with the ILECs and the automated workflow approaches zero human touch for the entire prepaid operation.

Within Pre-Paid Central, everything from the timing of customer notifications to the provisioning or suspending of lines at the ILEC can be customized and automated. Once prospects have been activated, VBOSS provides all the tools to service, rate, bill, collect and communicate with the customers. The VBOSS suite helps service providers be more profitable and leverage time through technology.

VBOSS was created for carriers, resellers, CLECs and integrated communications providers. The Web-based solution provides hosted, automated billing, provisioning and customer service, and offers Web portals for end user customers, sales representatives, service representatives, and executive management. Using building blocks like Oracles database and Microsoft.NET, the VBOSS architecture allows servers to be added as business grows.