https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Telephony/UC/Collaboration


Shutterstock

Collaboration

Cisco Addresses Collaboration Portfolio Shortcoming

  • Written by Lynn Haber
  • November 13, 2018
Cisco is moving toward unifying its UC portfolio with Cisco BroadCloud Calling, and also announces huddle space experience improvements.

CISCO PARTNER SUMMIT — Cisco has not only invigorated its collaboration team with new blood, the vendor on Tuesday added new collaboration integrations and products to bolster demand and dissipate user disappointment. A big player in unified communications, Cisco boasts 300 million users globally.

Cisco's Amy Chang

Cisco’s Amy Chang

From a strategy perspective, Cisco is working on creating a single unified UC portfolio.

“Bridges, no more islands,” said Amy Chang, senior vice present, collaboration technology group. “You’re going to see the portfolio come together in a way it hasn’t before.”

Partners and users will hear Cisco talk about a cloud-first strategy this week at the company’s Partner Summit in Las Vegas, but not a cloud-only strategy.

“We have 36 million users on Jabber. Our on-prem portfolio; you can believe that we’re going to be developing for that as well,” said Chang. “You’ll see us developing on both sides.”

Here’s our most recent list of new products and services being offered by agents, VARs, MSPs and other channel partners.

Cisco made news announcements that touch on its collaboration strategy.

Two new collaboration transformations, announced Tuesday, focus on BroadCloud Calling and Huddles spaces. The new Cisco BroadCloud Calling boasts integration with Webex Teams and Meetings, and comes with a new collaboration Flex Plan for service providers. Cisco acquired BroadSoft for $171 billion a year ago as part of its move from switching and routing to software.

On the Huddles front, admitting that it hasn’t reached its potential since being introduced a couple of years ago, Sri Srinivasan, vice president and general manager, Team Collaboration Group, announced three new products: Webex Share, Webex Room Mini Kit and Webex Board 55.

Cisco BroadCloud Calling is a phone system in the cloud, offering the benefits of a traditional PBX in the cloud. Cisco Webex Teams will be available through service providers. It’s designed for companies with more than 100 employees.

“Webex Teams now becomes PBX in the cloud,” said Aruna Ravichandran, vice president, global marketing at Cisco.

Cisco also added new BroadCloud Calling to the Flex Plan, specifically for service providers. What that means is that Cisco BraodCloud Calling is a new option in the plan and service providers can bundle or mix and match how their customers want to deploy – on-premises or in the cloud – in a single package with a single bill.

This solution will initially be available through six service providers in the U.S. and expand to support global locations across 19 countries in 2018, and more in 2019 and beyond.

Additionally, a new Cisco Calling App will be available from service providers who sell BroadCloud Calling while using the Flex Plan — and they can private-label the app. It’s also integrated with Outlook and the enterprise directory to simplify searching for colleagues.

Huddle spaces are rooms designed for five people or fewer, and there are about 25 million Huddle spaces today, representing a 20 percent growth rate over two years; however, 48 percent of huddle spaces have no collaboration technology. It’s no wonder why 78 percent of huddle users report that they’re frustrated with Huddle spaces collaboration.

With this announcement of Webex Share, Webex Room Kit Mini and Webex Board 55, Cisco is out to …

  • Page 1
  • Page 2
Tags: Agents Cloud New Products & Services Telephony/UC/Collaboration

Most Recent


  • Making Waves
    7 Channel People Making Waves This Week at Pax8, Canalys, Microsoft, Splunk, More
    Over 100,000 unfilled jobs for IT professionals have been eliminated.
  • Public Cloud Spending Is Slowing: AWS, Google Cloud Sales Down (Not Out)
    The numbers mesh closely with Microsoft’s Intelligent Cloud results, indicating industry-wide pullbacks.
  • Collin Ellis at Zero Trust World 2023
    Zero Trust World 2023: A Deep Dive Into the Dark Web, ThreatLocker Gold Partner Awards
    Cybercriminals will steal data just to prove someone has bad security.
  • Statistics
    Post-TBI Acquisition, Partners Weigh the Future of AppDirect, TSDs
    "I work with the assumption that no company will be what they are today three years from now," a partner said.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Welcome Mat
    Ex-Telarus Exec Scott Forbush Leaves Upstack for PPT Solutions After 5 Months
  • Woman with questions
    Should We Just Call Master Agents Distributors?
  • Benefit, Plus Sign
    TBI, Avant Add New Cloud, Security Suppliers to Lineups
  • CIO
    ScanSource Hires New CIO to Lead Global IT Strategy

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

7 Channel People Making Waves This Week at Pax8, Canalys, Microsoft, Splunk, More

February 3, 2023

Post-TBI Acquisition, Partners Weigh the Future of AppDirect, TSDs

February 3, 2023

Juniper Networks Shows ‘Swagger’ with Ambitious Growth Strategy

February 3, 2023

Industry Perspectives

View all

The Software Patching Problem – Solved

February 3, 2023

How to Break Through the Growth Ceiling

February 1, 2023

5 Things to Look for in a UC Partner

January 31, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

Security Secrets of the MSP 501: How to Be a Cyber Leader in 2023

December 15, 2022
  • 1

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

Channel people making waves include: @RobTRae, @vasujakkal, @ReneeIMCloud, @garylsteele dlvr.it/ShvjQ3 https://t.co/yz09flzXvV

February 3, 2023
ChannelFutures

The slowdown in #publiccloud spending is real and it’s arrived at #AWSCloud and #GoogleCloud.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

#ZTW23: @ThreatLocker Gold Partners announced, deep dive into the dark web. dlvr.it/ShvFGF https://t.co/k68BfzLToq

February 3, 2023
ChannelFutures

Channel Partner Success Story: Forerunner Technologies - Learn how @NEC UNIVERGE BLUE Cloud Solutions enabled… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Partners and suppliers weighed in on the AppDirect-TBI acquisition and its implications for the channel.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Read about @coxbusiness' acquisition of @Logicworks. dlvr.it/Shty4t https://t.co/3MaKai6SVr

February 3, 2023
ChannelFutures

Where in the world are the top MSPs?? Take a look at the infographic breakdown of 2022 #MSP501 winners by region >>… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

.@SovosCompliance offers tips for how and when to revamp #partnerplans. dlvr.it/ShtDgv https://t.co/vPzajXnjee

February 3, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X