https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Master Agents
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity & Inclusion
  • MSSP Insider
  • MSP 501
    • Back
    • Apply Now
    • 2020 MSP 501 Rankings
    • 2020 Hot 101 Rankings
    • 2020 MSP 501 Report
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • Videos
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
    • Channel Educational Series
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
    • Channel Convergence
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Content Resources
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • Excellence in Digital Services
    • Top Gun 51
  • Events
    • Back
    • CP Conference & Expo
    • Channel Evolution Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Master Agents
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity & Inclusion
  • MSSP Insider
  • MSP 501
    • Back
    • Apply Now
    • 2020 MSP 501 Rankings
    • 2020 Hot 101 Rankings
    • 2020 MSP 501 Report
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • Videos
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
    • Channel Educational Series
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
    • Channel Convergence
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Content Resources
  • Awards
    • Back
    • 2021 MSP 501
    • Circle of Excellence
    • Excellence in Digital Services
    • Top Gun 51
  • Events
    • Back
    • CP Conference & Expo
    • Channel Evolution Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Telephony/UC/Collaboration


Aptela Upgrades Cloud-Based Calling Platform

  • Written by Channel
  • February 17, 2011
The enhanced software unifies business users communications with new functionality including smart find me" lists.

Business VoIP services provider Aptela has upgraded its cloud-based calling platform to give users more command over their calling functions.

Major upgrades in Aptela v5.3 give small companies, teleworkers and mobile employees a number of new features for their IP phones and unify communications.

For example, theres find me” list management in the dashboard. The follow me” mechanism temporarily overrides the find me” list and redirects calls to a designated phone number or extension.

Other additions include:

  • Do Not Disturb: sends calls to voice mail
  • Smart find me list: Lets designated contacts such as bosses, VIP customers or family members reach users
  • Department recording: Expands call recording to departments for uses such as coaching and training
  • Firefox plugin: Provides click-to-call by adding the Aptela icon to the Firefox toolbar.

Our customers now have the enhanced call-control capabilities they need to easily manage their business communications, no matter their location,” said Ann Santorios, Aptelas vice president of product and business development.

Aptela sells through channel partners including resellers and referral agents.

Tags: Agents Business Models Cloud New Products & Services New/Changing Channel Programs Telephony/UC/Collaboration

Related


  • Convergence
    New, Changing Partner Programs: HPE, Zoom, Fortinet, Microsoft, More
    Telecom and IT vendors are courting partners to sell their solutions.
  • Survey says
    Cloud Communications Market Rocked by Microsoft, COVID-19 in 2020
    The perceived competitiveness of Slack and Google slid year over year.
  • Fuel Pump
    Vonage, Oracle, Salesforce Vets to Fuel Talkdesk Partners' Growth
    In the first two months of 2021, reseller partners have extended Talkdesk's global reach.
  • Judge and Gavel
    Judge: Charter Must Pay Windstream $19 Million for 'Egregious,' Deceptive Mailer
    The judge said Charter "intentionally and wrongfully" interfered with Windstream's customer contracts and good will.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • TBI Adds Rival Intelisys Alum, Tech Data, 8x8 Vets
  • 8x8 Joins Microsoft as Westcon Partner to Spur International Growth
  • Granite Unleashes Microsoft Teams Integration, Merged Voice Services
  • Convergence in the Channel: Is It Happening, and What Does This Mean for MSPs?

Galleries

View all

New, Changing Partner Programs: HPE, Zoom, Fortinet, Microsoft, More

April 12, 2021

Industry Perspectives

View all

Exercising Your Organization’s Data Loss Recovery Abilities

April 13, 2021

Why MSPs Need to Shift from Cyber Security to Cyber Resilience

April 13, 2021

Why Every MSP Should Consider TCO When Selecting a BCDR Solution

April 9, 2021

Webinars

View all

Top 3 Intel Security Technologies To Help Against Advanced Cybercrime Attacks

April 15, 2021

What to Look For: 2021 Threat Report

April 22, 2021

Health Care and SD-WAN: A Seller’s Guide

April 27, 2021

White Papers

View all

Top Tips: How Resellers Can Leverage Rackspace to Enhance Customer’s Cyber Security Protection with Microsoft 365 Security

March 30, 2021

Top Tips: Optimize Your Microsoft 365 Investment with Rackspace Technology

March 30, 2021

The Smart Approach to Cloud Workload Placement Decisions

March 19, 2021

Upcoming Events

View all

Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Videos and Fastchats

View all

FASTCHAT: How Fortinet Reduces Complexity Through Networking, Security

Strong Customer Experience Needs Strong Partner Experience

December 22, 2020

Happy Holidays from Channel Partners & Channel Futures!

December 21, 2020

2021 Excellence in Digital Services Awards App Open

December 9, 2020

Twitter

ChannelFutures

.@RickRibas99 of @FusionConnectSM and Seth Penland of Evergreen Technology Partners join #CoffeeWithCraigAndJames..… twitter.com/i/web/status/1…

April 14, 2021
ChannelFutures

.@SophosLabs discovers #cryptojacking amid @Microsoft Exchange exploit. dlvr.it/RxcM6f https://t.co/xPkTsL57Pg

April 14, 2021
ChannelFutures

See the full insights within our 2020 MSP 501 SMB report dlvr.it/RxcCsh https://t.co/noKPsIr2SR

April 13, 2021
ChannelFutures

The ability to recover from #dataloss is a measure of cyber fitness. @Carbonite #datarecovery #dataprotection #MSP… twitter.com/i/web/status/1…

April 13, 2021
ChannelFutures

.@FireEye @Mandiant report highlights continuing diversity of threat landscape. #ransomware dlvr.it/Rxc3pm https://t.co/wT0gpy01lL

April 13, 2021
ChannelFutures

#SMBs will look to #MSPs to protect their businesses and help them achieve #cyberresilience @Webroot… twitter.com/i/web/status/1…

April 13, 2021
ChannelFutures

.@JuniperNetworks EMEA #channelchief Sander Groot reveals changes to vendor’s partner organisation amid its enterpr… twitter.com/i/web/status/1…

April 13, 2021
ChannelFutures

.@FireMon rolls out updated partner program. #cloudsecurity dlvr.it/Rxbwh4 https://t.co/i7bmS1TNFB

April 13, 2021

MSSP Insider

Business advice for MSSPs and news from the broader security channel.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X