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Channel Futures

J.D. Power Medium 2022

Medium Business

  • Written by James Anderson
  • July 7, 2022

Last year AT&T beat out Verizon in the SMB category. This time Verizon took the win. 

AT&T dropped 10 points, and Cox Business overtook it. Cox Business gained an impressive 20 points.

In addition, Spectrum, Comcast and CenturyLink/Lumen also made large increases in customer satisfaction.

The medium segment contains organizations of 20 to 499 employees.

 

 

 

 

 

 

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James Anderson

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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