Ransomware Everywhere
CF: Ransomware is everywhere, with attacks making headlines globally. What’s Arctic Wolf doing to help its partners and their customers stay safe?
BS: The biggest thing is our approach to security, back to that security operations capability. The average dwell time on a security threat actor is over 200 days in an environment before it’s identified that they’re in there and doing malicious things. We identify that a threat actor is in the environment within minutes to hours. There’s not a lot of damage they can do when you’re all over that breach that quickly. So the biggest thing we can do to stop ransomware is continue to be proactive, to continue to identify threats very quickly before they can do real damage and take control of real assets within the customer’s environment, and make sure that we’re doing everything we can from our managed detection and response (MDR) to our managed risk solutions, which look for ways that you can continue to identify and improve your security posture.
We have two dedicated concierge security team members aligned to every customer. Their job is above and beyond just identifying when threats are coming in. Their job is to continually look for ways that they can improve your security posture and take you on a security journey. So we think because we’re bringing customers through this journey of continuous improvement and continually looking for ways to get better in terms of their security posture, we’re doing a lot to prevent customers from getting breached in the first place.