Vonage has a long trajectory in CPaaS, Castanon said. Its acquisition by Ericsson has the potential to disrupt the market, given Ericsson’s work with communications service providers. Ericsson completed its $6.2 billion acquisition of Vonage last summer.
Ericsson’s strategy is to grow its mobile network business and expand into the enterprise market now that it has access to Vonage’s UCaaS, CCaaS and CPaaS offerings.
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