ServiceNow Buys Era Software
“Observability” is a big deal in the cloud world. Basically, it allows organizations to turn data into actionable insights. But to do this efficiently, organizations need the right tools. We say “efficiently” because observability is already doable — after users access a bunch of different portals and compile data from disparate sources so they can reach a point of decision-making.
More vendors understand those hurdles and are finding ways to fix them. ServiceNow, for its part, just bought Era Software for that very purpose. Financial details of the transaction were not disclosed. ServiceNow will combine Era Software with its Lightstep division. ServiceNow bought Lightstep in 2021 for its unified telemetry technology.
“The Era Software acquisition allows us to pull log data into the new world of modern observability,” wrote Ben Sigelman, co-founder and CEO of Lightstep, in an Oct. 5 blog.
