4. Dave Feliu

Dave Feliu is the relatively new channel chief at SupportLogic, a company that has created technology to predict and prevent customer escalations. However, Feliu is certainly not new to the channel, having more than 20 years’ experience in the field.

Since he took the SupportLogic role in October, he’s wasted no time in developing, as he describes it, a “boutique” partner initiative. This is why Feliu made The Week.

“I really want [partners] to feel like they’re being paid attention to. And over the years, I’ve found that gets difficult to do the larger your organization is. So, we’re going to do a lot with fewer, more focused partners that we can really work with day in and day out.”

Learn more about the technology behind SupportLogic.