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 Channel Futures


Service outage

Steve Lewis, CEO, Dataprise

  • Written by Allison Francis
  • January 28, 2022

[Re: the fact that 88% of MSPs have experienced a brownout or outage in the past year]:

 

“What is startling about this statistic is the downstream impact it likely had on thousands of businesses. It is exactly why Dataprise continues to invest heavily in our cybersecurity and BCDR solution portfolios as well as our own infrastructure. Just this month we acquired Global Data Vault, a platinum Veeam partner with a unique enhanced data protection capability that combines DRaaS with ransomware protection to solve multiple outage risks. Additionally, we’ve expanded our partner and channel programs to allow SMB MSPs to leverage our investments to increase their own resiliency and product offerings.“

 

[Re: the fact that the majority of MSPs expect most of their end customers to be 100% in the cloud within the next five years]:

 

“The vast majority of MSPs serve SMBs, which likely will continue to drive forward to the cloud, though the predictions of ‘100% conversion to the cloud’ have been forecast before, so we’re skeptical that we’ll reach that level in the next five years. Dataprise serves strategic IT decision makers across SMB and mid-enterprise. And the mid-enterprises, while also accelerating the move of workloads to the cloud, are also mindful of the total cost of cloud ownership and that there are likely workloads that do not warrant moving within the next five years – for example, on-prem legacy workloads where the underlying apps are targeted for a complete rewrite to be optimized for cloud deployment.”

 

[Re: the fact that the majority of end customers (55%) are spending more and more each year with their MSPs]:

 

“The cybersecurity and BCDR imperative is a key driver we are seeing for clients adding additional MSP services. The risks are high and require significant investments in staff, technology and operational processes to be effective. Layer on top of that the importance of real-world learning, knowledge sharing and an integrated approach, and businesses quickly realize that outsourcing to an enterprise-grade MSP is the only path forward.”

 

 

 

 

 

 

 

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Avatar

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor's degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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