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August 19, 2022
The integration with Synthesize now automates billing reconciliation for MSPs. This essentially ensures that partners are getting paid for the services that they’re getting charged for.
IGI Cyberlabs’ Frank Raimondi
“Bringing ease of use and added value to MSPs is a key focus for IGI CyberLabs,” said Frank Raimondi, VP of channel development at IGI. “The full integration of Nodeware into Gradient’s Synthesize platform delivers that and more.”
The support and tools from Gradient are excellent, and together we are excited to enable more MSPs to deliver more value to their customers, ease of delivery and increased productivity for their operations, and improved bottom line to the company.”
Professional services automation (PSA) is an essential component in any MSP’s tool belt. It helps to centralize their business operations, improve efficiency and increase profitability. Now, MSPs will be able to automatically reconcile their Nodeware licenses to the full spectrum of PSAs integrated with Gradient.
Gradient MSP’s Andrea Ayala
“We are so excited to have Nodeware join the Synthesize integration program,” said Andrea Ayala, director, technology alliances at Gradient MSP. “Nodeware has seen incredible growth over the last year and will now accelerate their time-to-market by supporting eight of the top PSAs through Gradient’s single integration.”
The eight PSAs supported by this integration are Accelo, Autotask PSA, ConnectWise Manage, HaloPSA, Kaseya BMS, Pulseway, Syncro and Tigerpaw. From these options, MSPs have a broader spectrum from which to choose. With vulnerability management and ease of use being to integral to MSPs processes nowadays, this is good news.
Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.
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