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MSP 501


Quest, PacketTrap Prepare Global MSP Push

  • Written by Joe Panettieri 1
  • April 13, 2010
PacketTrap, the managed services platform acquired by Quest Software in 2009, is preparing some global moves -- including a push into Australia. The PacketTrap effort will also include closer integration with Quest's product portfolio. Here are some preliminary details.

PacketTrap, the managed services platform acquired by Quest Software in 2009, is preparing some global moves — including a push into Australia. The PacketTrap effort will also include closer integration with Quest’s product portfolio. Here are some preliminary details.

First, a little background. Generally speaking, PacketTrap positions itself as a network-centric MSP platform rather than a PC- or server-centric solution. The company sounds like it has a strong following in North America. But going forward, PacketTrap will begin to leverage Quest’s international offices — including a location in Australia, according to Matt Bolton, VP of products for Quest‘s PacketTrap business. I suspect the effort will include a road show in Australia as well, plus some eventual moves in Europe.

Meanwhile, PacketTrap and Quest continue to connect the dots between their various software offerings. Although many MSPs have yet to discover Quest, the company’s broader software portfolio generates nearly $700 million in annual revenues.

Already, Quest has connected the dots between PacketTrap and Quest’s ScriptLogic business. More PacketTrap integration points are coming, and will likely include Quest specialties like server and desktop virtualization, and management specialties focused on Windows, Active Directory, SharePoint, and various databases.

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Tags: MSPs MSP 501

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One comment

  1. Avatar MSP April 15, 2010 @ 2:29 am
    Reply

    Quest is a really strong company with deep pockets and a chairman (Vinny Smith) that will invest very heavily behind products they aquire. In fact, dont be suprised to see Smith put 10s of millions into growing this buisness in 2010 alone. Smith has an reputation of “going be or going home.” It seems like they are going long and hard on PacketTrap. That’s great for us MSPs. The more large companies with deep pockets that invest in their technology the better position we will be in receive high quality software at competitive prices. Go Vinny, invest invest invest!

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