MSP Top 501 Profile: Alvarez Technology Group ‘Helps People, Not PCs’

Alvarez Technology Group (ATG), a Salinas, California-based managed service provider (MSP), ranked 127th on this year’s MSPmentor 501 Global Edition. Offering computer and business IT support throughout the Golden State, the company has experienced between 20 and 30 percent growth each year since 2007, according to CEO Louis Alvarez.

Alvarez also noted that Inc. has named the company an Inc. 5000 honoree for four consecutive years.

So where does Alvarez see the growth opportunities ahead? One of those areas is the IT security space.

Alvarez told MSPmentor he believes IT security could be a major challenge for many MSPs over the next 12 months, but his company is prepared to help its customers identify and mitigate cyber threats.

ATG delivers the right technology

Among the other services it offers are VoIP and business continuity support for small and medium-sized businesses (SMBs). It also specializes in the verticals of agribusiness and healthcare.

ATG “helps people, not PCs”

In addition to helping businesses find the right technology, ATG wants its customers to reap the rewards of “smart system management.”

Alvarez said businesses should leverage managed services to become more efficient.

“We see a huge shift away from the traditional role of MSPs to take care of things, and instead, take care of the people using those things,” he said. “We need to understand that we help people, not PCs.”

ATG eyes the IT security market

IT security threats are rampant, but ATG is ready to help its customers manage these problems.

ATG plans to roll out a security practice that will emphasize compliance and end user protection to safeguard customer data against cyber threats.

Alvarez pointed out ATG’s staff possesses the necessary IT security expertise to help his company thrive for years to come.

“The biggest opportunity and challenge I see on the horizon is the need of security expertise as the threats multiply and complexity grows,” he said. “Those of us who invest in building a security practice will do well.”

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