Hiring and product supply challenges, and vendor-add trends were highlighted by our respondents.

Allison Francis

November 24, 2021

7 Slides
IT operations

Back in April, Channel Futures launched its first benchmark survey to get a pulse of the top trends and opportunities in the industry during the first quarter of 2021. Since then, we have released two subsequent quarterly surveys, giving us three quarters of data and insight into how the industry is shifting. 

These surveys have allowed us to compare data, and have given us insight into the various aspects of how MSPs function and the challenges they face. So, as we continue into the fourth quarter, the end of an … interesting year … we’re interested to know how things have continued to shift. 

But first, a look at quarter three of 2021. This survey ​​included reported managed service providers, VAR solution providers, consultants, telecom service providers and cloud service providers, among others. 

Here are a few key trends and opportunities that we discovered from our data:

  • Providers are continuing to add vendors to their portfolios.

  • Product supply and hiring are the two major challenges.

  • The most common sectors to add a vendor were managed security and cloud storage.

In the slideshow above, we further break down our important benchmark survey findings. What will we discover as we head into the fourth quarter and beyond?

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Allison Francis or connect with her on LinkedIn.

Read more about:

VARs/SIsMSPsChannel Research

About the Author(s)

Allison Francis

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

See more from Allison Francis
Free Newsletters for the Channel
Register for Your Free Newsletter Now
Subscribe

You May Also Like

Galleries
See all
Sep 16 - Sep 19, 2024
Join us for MSP Summit, September 16-19, 2024 in Atlanta, GA. You don't want to miss the industry’s most innovative and inspiring gathering of business leaders focused on growing their managed services businesses. This year’s MSP Summit will help attendees stay ahead of exponentially increasing security threats, expanding their range of services through a merger or acquisition and embrace a wide range of innovative new technologies. Get notified when registration opens.
Sign Up For Special Deal