ConnectWise Launches Free ‘Control’ Remote Access Package

ConnectWise today launched a free package for license to its “ConnectWise Control” remote support access tool, formerly known as ScreenConnect.

The new plan is aimed at enabling internal teams and smaller IT solutions providers – that haven’t yet adopted remote support – to easily deepen their service delivery relationships.

ConnectWise Control Free includes one technician license, with three access agents. Techs can connect to one end user per session, at no cost.

“Remote control options are the key to success in an IT ecosystem that mandates quick resolutions to technology problems,” ConnectWise Control general manager Jeff Bishop said. “Our fast, reliable and secure solution gives technicians what they need to address problems faster and more efficiently, whether the user’s machine is across the street or on the other side of the world.”

Users who want to upgrade from the free trial have three package options:

The software-as-a-service product can be white-labeled through extensive customization.

“When you connect to a customer’s machine, customization keeps your brand front and center,” reads a description on the product webpage.

“Control provides a flexible, web-based solution that can be branded and customized,” it goes on. “Change the logo, change the icons, localize the language, even integrate it into your own website.” 

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