Even as Michael Dell focuses his eyes on the massive IT forest, he's still able to zero in on individual trees. One example: Dell's CEO sees partner opportunities in the managed services market thanks to the Quest Software acquisition -- which included PacketTrap, an MSP software provider. Want the proof? Just turn to The VAR Guy, MSPmentor's sister site. Here's a sample of the conversation.
In an exclusive interview, Dell outlined his vision for converged data centers, cloud and mobile computing. Amid an hour-long conversation, Dell told The VAR Guy:
"Don’t forget about AppAsure with MSPs. Partners like eFolder are building businesses around AppAssure, and partners are building businesses around PacketTrap. Those are significant MSP plays."eFolder is a backup and disaster recovery specialist that integrates closely with AppAssure -- a backup and and replication specialist that Dell acquired. Meanwhile, PacketTrap develops remote monitoring and management (RMM) and PSA (professional services automation) software. Sometime in 2013, it's a safe bet PacketTrap's entire software suite will be available as an integrated cloud platform.
Admittedly, Michael Dell has bigger priorities that are front of mind at the moment -- the Windows 8 launch, converged data centers, and the Dell Cloud initiative. The VAR Guy suspects MSPs are only a small piece of Dell's overall partner strategy -- which is led by Channel Chief Greg Davis.
Of course Dell has a hit-and-miss history in the managed services market. The company's Silverback buyout, which involved RMM software, never really clicked with MSPs. But more recent acquisitions -- such as the KACE buyout -- have pushed Dell far deeper into IT management.
So what is Dell's next move? Watch the Dell World conference (December 11-13, 2012).