EarthLink Updates myLink with Control Panel Tools
IT and communications provider EarthLink, Inc. (NASDAQ: ELNK) recently released several upgrades and enhancements to its myLink self-service customer control point. These updates include the integration of IT services to enable users to access all of their EarthLink Business services through one portal.
One of the largest updates is the addition of control panel links. Users now have the ability to connect to Microsoft Exchange 2010 Hosting and VMware vCloud Hosting products from the dashboard. A news page has been also been added to stream real-time updates. EarthLink’s educational blog, Leveraging the Cloud to Get a Competitive Edge, is another available option on the control panel.
EarthLink plans for further enhancements later this year. The integration of more statistics and performance monitoring tools, additional self-service order functionality and service ticket capabilities, and more voice and data management tools will all be possibilities.
Earthlink provides communication services to over 150,000 businesses and one million consumers nationwide. For more information on the company, visit the company’s website.