BT and Bristol-Myers: MSP Global Services Contract Through 2017
BT, the European managed services provider, will manage the global network services for Bristol-Myers Squibb through 2017. The two companies originally signed the managed services contract in 2005 and officially extended their current contract in early January 2012. The extended global network services contract covers all of Bristol-Myers’ wide area and local area networks; remote access, voice and telephony infrastructure; pharmaceutical-based compliance management; and network security services throughout all Bristol-Myers’ locations.
The plan through 2017 calls for BT to help Bristol-Myers maximize the value of its global network services through, “increased standardization and innovation,” according to the BT press release. The managed services contract extension is a big win to start 2012 for BT, which has four different branches (BT Global Services, BT Retail, BT Wholesale and Openreach) and currently offers six types of managed services: phone services, broadband & Internet, data and voice networks, IT solutions, domains & web hosting and mobile services.
Retaining the managed services contract with Brisol-Myers ensures that BT will have a strong footprint in the healthcare vertical for at least the next six years. BT is also making headway in the managed Document services (MDS) market, which is likely to be one of the fastest growing sectors in 2012. The managed services provider, together with Xerox, the MPS provider, signed a managed print services (MPS) contract with the Sandwell Metropolitan Borough Council in June 2011.