5 Disaster Disconnects: Survey Shows That Partners Must Educate Customers on BC/DR

How do the perceptions of IT pros and enterprise management compare to the realities channel partners deal with every day?

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We surveyed channel partners and IT pros about the state of business continuity and disaster recovery strategies, and the results show a definite need for channel partners to deliver education on the realities of BC/DR preparedness. Bottom line: Despite what customers think, it not only can happen to their businesses, it probably will. Trusted advisers have the experience to show the panoply of possible mishaps and the expertise to prepare for it.

Takeaways for Your Business

More than half of IT respondents said their companies lack effective BC/DR plans — most because they don’t have leadership buy-in. Time to share some real-life experiences from peers?
Is connectivity an inhibitor for BC/DR? Yes for IT pros, no for channel partners. Time for a discussion of backup options and SD-WAN?
The prevalence of cloud-based applications among enterprises makes connectivity failure a serious threat. Time to show how other emerging technologies can affordably deliver outstanding levels of RTO and RPO?

About the Author

Eyvonne Sharp is a network architect for a Fortune 100 enterprise. She’s a co-founder of Network Collective, a biweekly video roundtable and podcast where network engineers talk about industry trends, challenging projects and what it takes for them to do their jobs day-to-day. Before joining the enterprise, she spent 10 years working for small VARs and integrators in the SMB space.