Intelisys Extends MyIntelisys Dashboard to Suppliers

By Khali Henderson

Intelisys, a carrier and cloud services distributor, is rolling out a supplier version of its MyIntelisys web-based management tool, the company announced at Channel Connect 2013, Intelisys’ annual partner summit, Oct. 9-11 in San Francisco.

Based on the MyIntelisys platform rolled out in spring to Intelisys sales partners, the portal gives each supplier a consolidated window into their company’s business activity with Intelisys’ subagents. Specifically the portal pulls supplier-specific information from Intelisys’ RPM commission tool and other Intelisys databases to create at-a-glance statistics around partners, partner sales activity and more. Weekly emails push out summary information.

Intelisys Co-owner Dana Topping, the architect of the MyIntelisys platform, told Channel Partners that after releasing the platform to Intelisys sales partners, he thought that it would be useful to push similar information to channel management, streamlining their ability to manage partner sales. “I did an experiment and found that if you logged into the Intelisys web site and RPM the old way, it would take 45 minutes to find 70 percent of the information that gets delivered to you on MyIntelisys,” Topping said “No one is going to take the time to do that.”

MyIntelisys will be available first to the company’s Diamond, Platinum and Gold level suppliers, with general availability shortly thereafter. Intelisys’ Diamond suppliers, for example, include companies such as Comcast Business, EarthLink Business, Level 3 Communications, MegaPath, Time Warner Cable Business Class, Windstream and XO Communications.

J.R. Cook, vice president of channel partner sales for Intelisys Diamond supplier EarthLink Business, said his company’s success with large master agencies like Intelisys depends on understanding their base and dedicating the right resources to the right partners. “MyIntelisys gives supplier partners just that — the ability to see the activity of the partners working EarthLink deals, ensuring that we have the right resources engaged with the right partners and positioning both parties to win the business,” Cook said. “As a channel leader, it give me the ability to easily thank the sales partners who are representing EarthLink Business and trusting us with their customer relationships.”

Initially, the MyIntelisys supplier dashboard will provide an overall view designed for use by channel chiefs of vice presidents like Cook that have companywide responsibility for channel sales. A version with data segmented by territory for each channel manager will be available in 45 days, Topping said.

Topping said MyIntelisys also will be expanded in the coming months to include data from Audex, Intelisys’ proprietary asset management and CRM tool. “As we move forward, Audex will be able to be accessed from all MyIntelisys portals,” he said, noting that one of the resulting tools will support lead generation for partners.