Interest from Partners
Channel Futures: Did reseller partner input come into play when formulating the reseller program expansion? If so, how?
Zoom’s Laura Padilla: Our partners expressed interest in Zoom Phone beyond referring deals and wanted to start selling Zoom Phone. By expanding the program, we are supporting our resellers’ preferred route to market, which is to sell directly to their customer on their paper. The expansion of the program also helps to meet the needs of customers who prefer to buy through their trusted adviser, as they do for all of their IT and business needs.
As part of our pilot program, we have a handful of partners able to resell Zoom Phone, and many more partners that are ready to sign up. Partners are excited about being able to offer Zoom’s full suite of services to their customers.