Team Nice CXOne

Written by Craig Galbraith
March 31, 2022

On the right, that’s Jill Mortensen, now regional partner manager for New Jersey and the mid-Atlantic at Nice CXOne, the cloud contact center software provider. She comes to the company after 12 years at Comcast and Comcast Business.

That’s Hailey Haywood on the left, promoted to district sales manager at the company. She previously was a channel manager, now having worked there for more than a year.

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Craig Galbraith

Craig Galbraith is the editorial director for Channel Futures and Channel Partners, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.