6. Len DiCostanzo, MSP Toolkit

Channel Futures’ mega trends is an exciting new editorial initiative we’ve designed to identify the biggest issues confronting the channel. We highlighted the areas we cover as a publication and laid out predictions for those topics in 2023, including for digital transformation.

Len DiCostanzo, CEO of MSP Toolkit, made waves when he said the next couple of years should be banner years.

“COVID accelerated this digital transformation, but the work MSPs did was a Band-Aid. You must now complete the digital transformation for your customers,” DiCostanzo said. “You must make this permanent for the law firms, accounting firms and other customers. Make SMBs as agile as a corporate enterprise.”

Learn more about our Mega Trends here.