Painstaking Process

Kelvin Coleman is executive director of the National Cyber Security Alliance (NCSA). He said recovering from a security breach, whether it is a direct attack or one against an MSP, is always a painstaking process.

“For example, even if a breach is resolved quickly, the road to recovery is usually a longer-term project as impacted companies are forced to engage in in-depth audits of where organizational weaknesses exist and patch building,” he said. “Furthermore, organizations must engage in a long-term effort to help customers deal with both the current breach, but also any longstanding concerns that may develop among customers as to whether their data is safe with a given organization or not.”