Help Customers Move from One Cloud Mindset to Another
Ben Lingwood, CIO at Lemongrass, a managed service provider specializing in AWS and SAP:
One under-the-radar opportunity for cloud-focused MSPs is helping clients make the transition from a design/migration mindset to an operating mindset. For example, is there a more effective way for my clients to architect their solutions this month? Are their operational business requirements still valid? And how about my clients’ ‘finance architecture?’ Are they healthy and optimized, do we have operational monitoring, alarms and automation to keep a close eye on potential cost spikes? With each of these questions there is an opportunity for MSPs to build stronger client relationships, while helping them achieve continuous business improvements.
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