ServiceNow Certifies LabTech Software App
LabTech Software has received certification of its integration with ServiceNow, ensuring that best practices are utilized in the design and implementation of LabTech's app with ServiceNow. Here's everything you need to know.
LabTech Software has successfully completed a set of defined tests focused on ServiceNow (NOW) integration interoperability, security and performance.
The Tampa, Florida-based remote monitoring and management (RMM) platform provider has received certification of its integration with ServiceNow, ensuring that best practices are utilized in the design and implementation of LabTech’s app with ServiceNow.
So what does this certification of LabTech’s integration with ServiceNow mean for managed service providers (MSPs)?
LabTech Software said the LabTech/ServiceNow integration “equips LabTech users with automated scheduled inventory of assets throughout their organization, lightning-fast remote control and chat capabilities to quickly respond to incidents, ticketing control to achieve operational consistency and a service catalog that automatically delivers based on approved business processes.”
LabTech Software CEO Matt Nachtraub told MSPmentor that his company and ServiceNow share the belief that great customer service and community focus are key for their companies.