N-able which provides technology to managed service providers, has unveiled N-able N-hanced Services. The new services take a “360-review” approach to partner success, working to make certain MSPs are maximizing their relationship with N-able. That could be via business acumen and resources to the technology itself. The services enable MSPs to create and capture value faster for their customers.

MSPs face numerous challenges such as a labor shortage, growing cyberthreats, hybrid workforces and messy operations. Such factors put increased pressure on their ability to effectively manage and secure the myriad of devices in their care. This also affects their ability to expand their own business. N-hanced Services empower partners to leverage N-able’s full breadth of experience and expertise, the company said. They do so with onboarding, support, migrations and custom solutions.

In addition, N-able can help MSPs deploy the services at scale. This means taking a successful services and deploying them to a wider audience of customers in a standardized fashion.

Features

Some features of the new premium onboarding free up techs to help solve the most pressing IT problems. They successfully implement and utilize the most impactful features of N-able products, the company said. Premium support matches support directly to business needs to drive long-term success. Also, custom solutions deliver expert guidance to accelerate return on investment. Finally, migration services assist the growth of MSPs with integrating and consolidating RMM platforms.

Leo Sanchez is vice president of support and services at N-able.

N-able’s Leo Sanchez

“In a nutshell, our new N-hanced Services are really all about performance, protection and partnership,” Sanchez said. “We know that our partners are struggling with challenges like labor shortages, security, and more and more devices in more increasingly complex environments. With this new offering, we’re putting our experts to work to help them get the most out of our solutions and optimize their current workforce so they can actually do more with less staff. They can leverage bespoke services that meet them where they’re at and get to a place where they see real value faster.”