As an MSP, your days are driven by – and depend on – efficiency. It’s the name of the game. It makes your clients happy, everyone across your business happy, and most of all, it makes your profit margins happy.

The Fulcrum Group’s Steve Meek

In dealing with the complicated, almost dizzying load of people, email, phone calls and issues that come at you every day, it’s a wonder we make it through the fog, much less feel accomplished and on top of things.

For MSPs to have any hope of success, there is a great need to implement structures, tools and processes to help create a smooth, frictionless journey — for you and your customers. Such an efficient approach often comes down to the tiny details, such as getting the most out of your email platform.

Steve Meek, founder and CEO of The Fulcrum Group, offers us his insights and a few efficiency hacks on how to organize and maximize your Outlook, Gmail, and other basic tools and processes.

Click through the slideshow above to get his hot takes.