What Is Granular Recovery and Why Should You Care?

By Datto Guest Blog 2

What does the phrase “needle in a haystack” mean to you? For many, it implies the impossible or something that can’t be done. As an MSP, don’t you strive to do the seemingly impossible for your customers? It sure will endear them to you.

One feature that can help you triumph over “needle in a haystack” scenarios is granular recovery. Think back to a customer that got hit with CyrptoLocker or perhaps had a rogue employee who deleted important files. No doubt your customers had that empty feeling that their valuable data was unrecoverable. With granular recovery, it’s not only possible, but also easy. You can easily search documents, emails and attachments by keyword and restore exactly what you need. Now, won’t that impress your customers?

Datto offers this feature through its partnership with Kroll Ontrack. The feature is included with Datto’s backup, recovery and business continuity solutions, such as SIRIS 2. Last week Datto announced the availability of SQL table restoration, with the release of Kroll Ontrack’s PowerControls for SQL. According to Ian McChord, Datto Product Director, “By combining Datto’s scalable BDR solutions with the granular restore capabilities of Ontrack PowerControls across Exchange, SharePoint and now SQL, our partners truly have a full-scale solution for addressing common, but time-consuming, IT and DBA restoration requests.”

Tom McCaffrey, Product Director of Enterprise Solutions at Kroll Ontrack, shared what the expanded granular restore capabilities mean to MSPs on a recent Datto Partner Podcast. On the feature’s impact on MSPs and their end customers, Tom said, “Partners can help customers restore table data in a fraction of the time it would take using the native process. The most common use cases are developers trying out new things and losing data that they wanted or pushing the wrong data into production. Now you can minimize the development time and you can also reduce the production downtime impacts.” 

Have you already thought of ways this feature can positively impact your customers, removing that “needle in a haystack” feeling?

Join Datto and Kroll Ontrack in person at the Datto Partner Conference, this June in New Orleans.

Guest blogs such as this one are published monthly and are part of MSPmentor’s annual platinum sponsorship.